Privacy Policy & Cookie Policy
First Coast Tree
Website: https://jacksonvilletrees.com
Effective Date: October 19, 2026
Last Updated: October 19, 2026
1. Introduction
Welcome to First Coast Tree. We respect your privacy and are committed to protecting the personal information you provide when visiting our website, https://jacksonvilletrees.com.
This Privacy Policy & Cookie Policy explains how we collect, use, store, and share information when you visit our website, request a free estimate, contact us, or use our tree care services.
By using our website, you acknowledge the information described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you complete a contact form, request an estimate, or communicate with us, we may collect:
- Your name
- Email address
- Telephone number
- Property or service address
- Details about the tree services you are requesting
- Any additional information you voluntarily provide
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our website
- Referring website or search engine
- General geographic location derived from your IP address
- Cookies and similar website technologies
This information helps us maintain our website, understand visitor activity, and improve the services we provide.
3. How We Use Your Information
We may use the information collected through our website to:
- Respond to questions and service inquiries
- Schedule appointments and provide free estimates
- Communicate about tree trimming, tree removal, stump grinding, emergency tree services, and other requested services
- Provide customer service and follow-up communications
- Improve the functionality and performance of our website
- Evaluate website traffic and marketing effectiveness
- Protect our website against unauthorized activity, fraud, and security threats
- Comply with applicable legal obligations
We do not use information submitted through our contact forms to send unrelated promotional messages without any consent required by applicable law.
4. How We Share Information
We may share personal information with trusted service providers who assist us in operating our website, processing inquiries, communicating with customers, or delivering our services.
These providers may include website hosting companies, email service providers, scheduling services, website analytics providers, and other vendors supporting our business operations.
We may also disclose information when required by law, to protect our legal rights, or as part of a business sale, merger, or transfer.
We do not disclose customer information to third parties for their own independent marketing purposes unless we have provided any required notice and obtained any required consent.
5. Cookie Policy
What Are Cookies?
Cookies are small text files stored on your computer, smartphone, or other device when you visit a website.
Cookies help websites function properly, remember certain preferences, and provide information about how visitors use a website.
Types of Cookies
Depending on the technologies enabled on our website, we may use the following categories of cookies:
Essential Cookies
These cookies support basic website functions, security, navigation, and the operation of forms. Certain website features may not function correctly without them.
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website, which pages are visited, and how we can improve website performance and usability.
Functionality Cookies
These cookies may remember certain website preferences to improve your browsing experience.
Advertising and Marketing Cookies
If advertising or remarketing services are enabled, these technologies may help us measure advertising performance and understand how visitors arrive at our website. Third-party advertising providers may use identifiers and other information as described in their privacy policies.
Not all of these cookie categories are necessarily active on our website at all times.
Third-Party Cookies
Certain third-party services, such as website analytics tools, embedded maps, videos, or advertising services, may place their own cookies or use similar tracking technologies when their features are enabled.
These third parties may process information according to their own privacy policies.
Managing Cookies
You can manage, restrict, or delete cookies through your web browser’s privacy settings.
Most browsers allow you to:
- View and delete stored cookies
- Block third-party cookies
- Limit or block certain tracking technologies
- Receive notifications about cookies
- Clear browsing data
Disabling certain cookies may affect some website features.
If our website offers a cookie preference or consent tool, you may also use that tool to manage the optional cookies it controls.
6. Website Analytics
We may use website analytics services to understand visitor activity, evaluate website performance, and improve the experience of people searching for tree services in Jacksonville, Florida.
These services may collect information such as pages visited, approximate geographic location, device type, and website interactions.
Where third-party analytics services are used, the information collected may also be subject to the privacy practices of those providers.
7. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.
However, no website, online transmission, or electronic storage method is completely secure. We cannot guarantee absolute security.
We encourage visitors not to submit highly sensitive information, such as Social Security numbers, financial account information, or payment card numbers, through general website contact forms.
8. Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, resolve disputes, or meet applicable legal obligations.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
When information is no longer reasonably needed, we take appropriate steps to delete it or otherwise handle it securely.
9. Your Privacy Choices
You may contact us to:
- Request information about the personal information we maintain about you
- Request correction of inaccurate contact information
- Request deletion of personal information, subject to applicable legal and business recordkeeping requirements
- Ask questions about our privacy practices
- Request that we stop sending optional marketing communications
We will review and respond to privacy requests in accordance with applicable law.
You may also control cookies through your browser settings, as explained above.
Additional privacy rights may apply depending on your state of residence and the laws applicable to our business.
10. Children’s Privacy
Our website is intended for individuals seeking residential or commercial tree care services and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
Parents or guardians who believe their child has submitted personal information may contact us using the information below.
11. Links to Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, customer review websites, or other outside services.
We are not responsible for the privacy practices, security, or content of these external websites.
We encourage visitors to review the privacy policies of any third-party websites they use.
12. Changes to This Policy
We may update this Privacy Policy & Cookie Policy periodically to reflect changes in our business practices, website technologies, or applicable legal requirements.
Any revised policy will be posted on this page with an updated effective or revision date.
We encourage visitors to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy & Cookie Policy or how your information is handled, please contact:
First Coast Tree
2087 Cortez Road
Jacksonville, Florida
Phone: (904) 401-2166
Website: https://jacksonvilletrees.com
Contact Form: https://jacksonvilletrees.com/contact-us/
We welcome questions about our privacy practices and are committed to handling your information responsibly.